We Aim To Make This Process As Simple As Possible!
You’ve seen one of our properties online which you quite fancy as your new home. Just visit our website, find the property and click the ‘apply online’ button. We’ll normally get back to you within one business day to discuss your note of interest.
Assuming you still wish to proceed at this stage you will have the option to view the property in person. We’ll arrange a time and meet you at the property. If you change your mind, we will return your reservation deposit.
Pay a reservation deposit
When we have reviewed your note of interest, we will ask you to pay a reservation deposit, which is normally £100. Only one applicant will be asked to pay a reservation deposit. We’ll send a receipt for your reservation deposit and a link to complete a Tenant Application Form.
Complete your Tenant Application Form
The form will have a few sections for you to complete with your contact details, employment status and address history. You will not be required to supply any documents or evidence of affordability at this stage. When we’ve reviewed your application, we’ll send a link to complete your referencing with Vouch.
Complete your referencing
You’ll get a link to start your referencing with Vouch. Their system is quick and easy to use. You can submit ID and affordability evidence by sending photos from your smartphone. When we get the results of your referencing, we’ll speak to the landlord and get back to you with a decision.
Settle the balance of the rent and security deposit
You will have been sent a receipt detailing the balance amount when you paid your reservation deposit. The amount due must arrive as cleared funds in our client account at least one business day prior to your move-in date.
Move in day.
We’ll visit your property shortly prior to your move, to get meter readings and make sure there are no surprises in store. We’ll provide the meter readings to the utility providers and let the council tax office know about your move.
All relevant documents for the property will be stored in the property in a folder, gas safety - EICR - ???
Welcome To Your New Home
We want to do whatever we can to help you settle into your new home. If there are any teething troubles, just let us know.
Please report any maintenance issues directly to us either via email or text message to the appropriate number supplied.